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Client Engagement

Explore our Staff Directory to connect with the dedicated professionals who support our organization across key areas: Community Engagement, Instructional Design & Training, IT Service Management, Service Desk and Support, and Endpoint Solutions. Each team plays a vital role in delivering exceptional service, innovation, and support across our community.

Beth Rugg

Assistant Vice Chancellor for Client Engagement
The Office of OneIT
Beth.Rugg@charlotte.edu
704-687-6118
About

Community Engagement

Jasmine Terrell

Community Engagement Specialist
Client Engagement
jasmine.terrell@charlotte.edu
704-687-8901
About

Instructional Design & Training

Katherine Bennett

Manager, Instructional Design & Training
Client Engagement
mkspry@charlotte.edu
704-687-8523
About

Carolyn Hart

Training Manager
cthigpen@charlotte.edu
704-687-7521
About

IT Service Management

Jeff Wetherbee

Business Systems Analyst
Wetherbee@charlotte.edu
704-687-7465
About

Service Desk

For help with your IT questions, please submit a ticket to the OneIT Service desk

help.charlotte.edu

Paul Anderson

Technology Support Analyst
pander26@charlotte.edu
About

Allan Bernard

OneIT Service Desk Lead
abernar8@charlotte.edu
About

Natasha Harrison

Technology Support Analyst
nharri38@charlotte.edu
704-687-1368
About

Royce Nakhle

Technology Support Analyst
rnakhle@charlotte.edu
704-687-1887
About

Josh Willis

Manager
Joshua.Willis@charlotte.edu
704-687-7097
About

Yentzameng Yang

Technology Support Analyst
OneIT Client Engagement
yyang43@charlotte.edu
704-687-7523
About

Support & Endpoint Solutions

Justin Ashe

Director of Client Solutions & Support
Client Engagement
jlashe@charlotte.edu
704-687-1820
About

Desktop Support – Gold Team

Mike Carr

Manager, Gold Team
mjcarr@charlotte.edu
704-687-8931
About

Ed Conway

Technology Analyst – Gold Team
ed.conway@charlotte.edu
704-687-8939
About

Valentin Correa

Technology Support Analyst
OneIT Client Engagement
ncorream@charlotte.edu
704-687-0622
About

Danny Costoso

Technology Analyst – Gold Team
dcostoso@charlotte.edu
704-687-1853
About

Tom Deyo

Technology Analyst – Gold Team
tgdeyo@charlotte.edu
704-687-8978
About

Sam Hutagalung

Technology Analyst – Gold Team
shutagal@charlotte.edu
704-687-8533
About

Eddie Maiale

Technology Analyst – Gold Team
emaiale@charlotte.edu
About

Stephen Ramsey

Technology Analyst – Gold Team
Desktop Support
scramsey@charlotte.edu
704-687-5543
About

Desktop Support – Green Team

Jermel Wiggins

Technology Analyst – Green Team
jwiggin2@charlotte.edu
704-687-1637
About

Jonathan Garrett

Technology Analyst – Green Team
jgarre30@charlotte.edu
704-687-0167
About

Adrian Jelley

Technology Analyst – Green Team
ajelley@charlotte.edu
704-687-5958
About

Casey LeBlanc

Technology Analyst – Green Team
cleblan2@charlotte.edu
About

Gary Moore

Technology Analyst – Green Team
Desktop Support
gmoore27@charlotte.edu
704-687-0209
About

Jason Moorer

Technology Analyst – Green Team
Desktop Support
jmoorer1@charlotte.edu
704-687-5011
About

Mark Price

Manager, Green Team
Desktop Support
smprice@charlotte.edu
704-687-0441
About

Santos Bost

Technology Analyst – Red Team
SL.Bost@charlotte.edu
704-687-0109
About

Gregg Evans

Technology Analyst – Red Team
Client Engagement
gevans22@charlotte.edu
704-687-8554
About

Cheryl Funderburk

Technology Analyst – Red Team
cafunder@charlotte.edu
704-687-0806
About

Yeng Moua

Technology Analyst – Red Team
OneIT Client Engagement
ymoua1@charlotte.edu
704-687-0166
About

Vipul Suthar

Technology Analyst – Red Team
vsuthar1@charlotte.edu
704-687-5573
About

Mike Teague

Manager, Red Team
mcteague@charlotte.edu
704-687-7107
About

Jana' Tolliver

Technology Analyst – Red Team
OneIT Client Engagement
jtolliv2@charlotte.edu
704-687-7172
About

Endpoint Solutions

Bob Bair

Business / Technology Applications Specialist
rdbair@charlotte.edu
704-687-7468
About

Kevin Cardoso

Business / Technology Applications Specialist
kcardoso@charlotte.edu
704-687-8307
About

Kevin Colwell

Business / Technology Applications Specialist
kcolwel1@charlotte.edu
704-687-5204
About

Chris Epting

Manager
chrisepting@charlotte.edu
704-687-7392
About

Dan Jutson

Business / Technology Applications Specialist
djutson@charlotte.edu
704-687-0899
About

Stephanie Lee Karp

Business / Technology Applications Specialist
OneIT Client Engagement
slee185@charlotte.edu
704-687-0133
About

Laurie Parker

Business / Technology Applications Specialist
laurieparker@charlotte.edu
704-687-5546
About

Keith Salters

Business / Technology Applications Specialist
ksalters@charlotte.edu
704-687-1917
About

Brent Smith

Business / Technology Applications Specialist
jbsmith2@charlotte.edu
704-687-7177
About

Richard Smith

Business / Technology Application Specialist
rdsmith1@charlotte.edu
704-687-7853
About