News
Zoom desktop client update
Starting Monday, July 17, 2023, OneIT will be deploying the latest version of the Zoom desktop client as a required install for all Windows and Mac systems (excluding labs). Systems with Zoom already installed would get updated to the latest available version. Once the client is installed on Macs, you will be prompted to login. […]
Eduroam wireless network authentication update
Eduroam wireless network authentication update
OneIT Employee Spotlight – June 23
Employee Spotlight: Mark Hamrick
Qualtrics URL Change
Starting June 28, 2023, Qualtrics URLs will change to qualtrics.charlotte.edu
New OneIT Assistant Vice Chancellor for Enterprise Applications
Dr. Katie Kelley is named OneIT Assistant Vice Chancellor for Enterprise Applications
Google Analytics Changes
Google Analytics 4 (GA4) will be replacing their legacy Universal Analytics (UA).
Upcoming Zoom Phone Replacement
Zoom phone will be replacing the current Cisco phone system during the ’23-’24 academic year.
Digital Spring Cleaning
Now is the perfect time to tackle your digital clutter and schedule a 1:1 consultation.
OneIT Service Desk Hours for Summer 2023
The OneIT Service Desk Hours have been updated for Summer 2023 (see below). For IT help and additional resources, students, faculty, and staff can call 704-687-5500 or submit a help ticket online at help.charlotte.edu OneIT Service Desk – Hours of Operation Summer 2023 WALK-UP Atkins Library 140C Sunday: 1:00 p.m. – 5:00 p.m. Monday: 8:00 […]
Mail Migration May 2023 Update
Starting Thursday, May 18th OneIT will start creating @charlotte.edu email addresses.