Client Engagement

Beth Rugg
Assistant Vice Chancellor for Client Engagement

Community Engagement

Jasmine Terrell
Community Engagement Specialist

Instructional Design & Training

Katherine Bennett
Manager, Instructional Design & Training
Carolyn Hart
Training Manager

IT Service Management

Jeff Wetherbee
Business Systems Analyst

Service Desk

For help with your IT questions, please submit a ticket to the OneIT Service desk at help.charlotte.edu

Valentin Correa
Technology Support Analyst
Natasha Harrison
Technology Support Analyst
Royce Nakhle
Technology Support Analyst
Yentzameng Yang
Technology Support Analyst

Support & Endpoint Solutions

Justin Ashe
Director of Client Solutions & Support

Desktop Support – Gold Team

Lonnie Bateman
Technology Analyst – Gold Team
Mike Carr
Manager, Gold Team
Ed Conway
Technology Analyst – Gold Team
Danny Costoso
Technology Analyst – Gold Team
Tom Deyo
Technology Analyst – Gold Team
Sam Hutagalung
Technology Analyst – Gold Team
Stephen Ramsey
Technology Analyst – Gold Team
Kendra Raynor
Technology Analyst – Gold Team

Desktop Support – Green Team

Jonathan Garrett
Technology Support Analyst
Adrian Jelley
Technology Analyst – Green Team
Casey  LeBlanc
Technology Support Analyst
Gary Moore
Technology Analyst – Green Team
Jason Moorer
Technology Analyst – Green Team
Mark Price
Manager, Green Team

Desktop Support – Red Team

Santos Bost
Technology Analyst – Red Team
Gregg Evans
Technology Analyst – Red Team
Cheryl Funderburk
Technology Analyst – Red Team
Yeng Moua
Technology Analyst – Red Team
Vipul Suthar
Technology Analyst – Red Team
Mike Teague
Manager, Red Team
Jana' Tolliver
Technology Analyst – Red Team

Endpoint Solutions

Bob Bair
Business / Technology Applications Specialist
Kevin Cardoso
Business / Technology Applications Specialist
Kevin Colwell
Business / Technology Applications Specialist
Dan Jutson
Business / Technology Applications Specialist
Stephanie Lee Karp
Business / Technology Applications Specialist
Laurie Parker
Business / Technology Applications Specialist
Keith Salters
Business / Technology Applications Specialist
Brent Smith
Business / Technology Applications Specialist
Richard Smith
Business / Technology Application Specialist