Client Engagement

Beth Rugg
Assistant Vice Chancellor for Client Engagement

Community Engagement

Jasmine Terrell
Community Engagement Specialist

Instructional Design & Training

Katherine Bennett
Manager, Instructional Design & Training
Carolyn Hart
Training Manager

IT Service Management

Jeff Wetherbee
Business Systems Analyst

Service Desk

For help with your IT questions, please submit a ticket to the OneIT Service desk at help.charlotte.edu

Paul Anderson
Temp Technology Support Analyst
Valentin Correa
Technology Support Analyst
Natasha Harrison
Technology Support Analyst
Royce Nakhle
Technology Support Analyst
Yentzameng Yang
Technology Support Analyst

Support & Endpoint Solutions

Justin Ashe
Director of Client Solutions & Support

Desktop Support – Gold Team

Lonnie Bateman
Technology Analyst – Gold Team
Mike Carr
Manager, Gold Team
Ed Conway
Technology Analyst – Gold Team
Danny Costoso
Technology Analyst – Gold Team
Tom Deyo
Technology Analyst – Gold Team
Sam Hutagalung
Technology Analyst – Gold Team
Eddie Maiale
Technology Analyst – Gold Team
Stephen Ramsey
Technology Analyst – Gold Team
Kendra Raynor
Technology Analyst – Gold Team

Desktop Support – Green Team

Jermel Wiggins
Technology Analyst – Green Team
Jonathan Garrett
Technology Analyst – Green Team
Adrian Jelley
Technology Analyst – Green Team
Casey  LeBlanc
Technology Analyst – Green Team
Gary Moore
Technology Analyst – Green Team
Jason Moorer
Technology Analyst – Green Team
Mark Price
Manager, Green Team

Desktop Support – Red Team

Santos Bost
Technology Analyst – Red Team
Gregg Evans
Technology Analyst – Red Team
Cheryl Funderburk
Technology Analyst – Red Team
Yeng Moua
Technology Analyst – Red Team
Vipul Suthar
Technology Analyst – Red Team
Mike Teague
Manager, Red Team
Jana' Tolliver
Technology Analyst – Red Team

Endpoint Solutions

Bob Bair
Business / Technology Applications Specialist
Kevin Cardoso
Business / Technology Applications Specialist
Kevin Colwell
Business / Technology Applications Specialist
Dan Jutson
Business / Technology Applications Specialist
Stephanie Lee Karp
Business / Technology Applications Specialist
Laurie Parker
Business / Technology Applications Specialist
Keith Salters
Business / Technology Applications Specialist
Brent Smith
Business / Technology Applications Specialist
Richard Smith
Business / Technology Application Specialist