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Student Software Install Microsoft Office, antivirus software, photo editing software and more—FOR FREE—at software.charlotte.edu. You can also find discounted software priced exclusively for UNC Charlotte at the site. When face-to-face instruction isn’t an option, remote access labs are your connection to specialized software (e.g., SPSS, SAS, Mathematica) on lab computers. Use your NinerNET credentials to […]

1. Security Update for Publicly Shared Files The week of July 26, Google will email owners of files shared with “Anyone with the link” to let them know of a security update that will require new viewers of those file(s) to use an updated URL to access the file content. Owners will be able to […]

How do I use Duo when traveling? In most cases, the same way you always use Duo. If you have your mobile device, your Duo app will still work, even if you are offline. If you are offline, see this FAQ on using an authentication passcode. If you won’t have your mobile device, you can: […]

1. Add “Smart chips” and (FINALLY!) create checklists in Google Docs You can already use Smart chips in Google Docs by typing “@” and then a name to show contact information. This month, Google will unleash more features, including “Smart chips” to easily add and preview files and meetings across Google Docs, Sheets, Slides files, […]

The tips below will help you secure and reconnect your personal and work devices for your return to campus. New to UNC Charlotte? Click here to Get Started with IT. IT Tips for Returning to Campus 1. Secure your Devices In 2021 alone, many higher education institutions have fallen prey to ransomware. Cyberattacks like ransomware […]

Many of our homes today feature devices we verbally ask to tell us the time, play music or turn on the TV, but interactions with conversational assistants remain limited. Now imagine if your Siri, Alexa or Google Home could talk with you, detect, interpret, and react to linguistic changes throughout the conversation. Assistant Professor Samira […]

A new, enterprise-level data center has opened to centralize the University’s critical computing resources. The center will house all enterprise and unit-specific administrative and academic computing systems, including Banner. Data, data, everywhere IT services grew organically at UNC Charlotte over the years. Eventually, computing operations were dispersed across multiple locations and often lacked standardization. A […]

A malware designed to destroy your personal computer is taking major U.S. Universities by storm. Coast-to-coast, higher education feels the chill of the trojan malware known as IceID. The good news is, University computers are protected. An application called Cisco AMP blocks malware in real-time on University-managed devices, according to Mac McGaughy, the chief information […]

Last year, nearly 30,000 students, faculty and staff began using Zoom for web conferencing. As Fall 2020 surveys and usage data indicated a preference for Zoom, the University will transition to Zoom and Google Meet as supported web conferencing options. OneIT will retire Webex services on May 18, 2021. Get started with Zoom Visit zoom.charlotte.edu […]

HPC enhances technology for the groundbreaking work of today and tomorrow

In 2021, students began to see a prompt to enroll in Duo two-factor authentication when they reset their NinerNET password. New students are guided through Duo enrollment when they activate their NinerNET account. *NOTE: Confirming Duo enrollment does not submit your intent to enroll. Submit your intent to enroll in your Future49er Portal.* Like professors, […]

Dr. Jacobs excels past long-standing biomedical issues using the HPC

About the spring 2021 OS upgrades: Beginning Wednesday, Feb. 24, faculty and staff are encouraged to take an hour to upgrade University computers manually: Upgrade to Windows 10, version 20H2 Upgrade to macOS Big Sur Before you begin, plan for one hour of downtime and plug in your computer. During upgrades, DO NOT close your […]

With 90 combined years of experience, the OneIT Security team uses leading-edge technologies to defend against millions of cyberattacks each day. Among the growing catalog of cyberattack types worldwide, phishing, malware, and vulnerability exploitation are the most attempted against UNC Charlotte: Phishing: Emails purporting to be from reputable sources to induce individuals to reveal personal […]

Thinking about making a major purchase of software or technology, especially those expected to integrate with other systems on campus? Remember to check with OneIT at the beginning, not the end of the process by Submitting a Project Idea. Getting the right technology and making sure it works with existing systems requires thoughtful planning often […]

It’s no surprise that most students need reliable computer access throughout college. Beginning in Fall 2020, Academic Affairs has required new students to have a laptop or computer. As part of the NinerReady Laptop Initiative, OneIT recommends these hardware specs to make it easy to get a device that will last the four or five […]

The University community will see a new site when they visit software.uncc.edu—it’s now OnTheHub (a service by Kivuto). The site’s move to the secure OnTheHub platform still allows students, faculty, and staff seamless access to University software, including Microsoft Office. Supplemental to the University’s software hub is the Discounted Software tab, featuring deals priced at […]

This fall, 27,000 students, faculty and staff began using Zoom for teaching, meetings, and collaboration. On May 18, 2021, OneIT will transition away from Webex, leaving Zoom and Google Meet as the only University-supported web conferencing platforms at UNC Charlotte. Enterprise support for Webex will remain through final exams in Spring 2021. The move to […]