News
Subject matter experts from across the University and committee chairs continue to convene as working groups work to compile OneIT recommendations for the Chancellor and CIO by April 1. Current updates provided by working group chairs: Customer Service Update The Customer Service working group has referred to the Service Catalog to start determining Enterprise and […]
Click here to read the full edition of Up with IT – February 2020.
After two years of analysis, hundreds of interviews by consultant BerryDunn, and hours of consideration by Chancellor Dubois, today the IT assessment reached resolution when Chancellor Dubois shared his decision to move forward with BerryDunn’s One IT recommendation in an email to all faculty and staff. The Office of OneIT, which will be fully functional […]
Click here to read the full edition of Up with IT – January 2020.
IT Projects in 2019 Firewall Rule Request Form Banner Outage Dec. 7 & 21, 2019 Click here to read the full edition of Up with IT – December 2019.
Highlights of Up with IT – November 2019 include: IT Projects: Inclusive Access to Digital Courses IT Security and Awareness: Cybersecurity Misconceptions; Peer-to-Peer Networking Changes IT News: Operating Systems End-of-Life Notices IT Training: Google Docs for Beginners and Advanced Google Docs Click here to read the full edition of Up with IT – November 2019.
The phishing email previewed below reportedly hit at least 1,500 UNC Charlotte faculty and staff accounts on Tuesday, October 8 at approximately 6:34 p.m. As of publishing time, the Information Technology Services team has identified seven customers who clicked on malicious links and provided their passwords. The attack displayed classic phishing tactics: As UNC Charlotte […]
Click here to read Up with IT — October 2019.
Malicious email attachments aim to steal your data! Another nasty malware campaign designed to get you to click on malicious attachments is making its rounds. This one is called Emotet, and it’s not pretty. What is Emotet? Emotet is a type of trojan malware that infects computers via spam email through “attachments” and “macro-enabled” document […]
Click here to see Up with IT – September 2019.
Click here to read the full August 2019 edition of UP with IT.
A spike in phishing emails has recently hooked several members of the UNC Charlotte community. These email attacks requesting gift card codes appear to be sent from a trusted source (dean, supervisor, manager, etc.) but are sent from a criminal. Here’s what happens: You receive an email from what, at first glance, seems to be […]
Access the full edition here.
UP with IT is info-tech e-news sent every first Friday to Faculty and Staff by ITS.
Over the next few weeks, users can expect a more secure VPN connection when they will be prompted to authenticate their credentials during the VPN login process. Additionally, unique profile IDs—think vpn.uncc.edu/unique—are no longer required. Simply use vpn.uncc.edu to log in and access your content. VPN: Single Sign-On Required Beginning: May 21
It grieves me to say this, but the bad guys never stop. We are already seeing phishing emails targeting our campus community and linking to fake crowdfunding sites. These sites claim to be raising funds for victims of this tragic event. The only official University crowdfunding site is https://crowdfund.uncc.edu/ninernationunites. This site was set up by […]
Faculty may be more apt to ask this question this summer: How do I use Duo when I am traveling? In most cases, the same way you always use Duo. If you will have your mobile device, your Duo app will still work, even if you are offline. If offline, see this FAQ on using […]
Note: this information applies to university computers managed by ITS. It does not apply to COE, CCI Macs, Student Affairs Macs and Windows 7 computers. Office 2019 for Windows and Mac computers is now available through Software Center (Windows) and Self Service (Macs). Office 2019 includes Word, Excel, Powerpoint, Publisher and Access. See this Microsoft […]