Report Phishing or Issue

Report a Suspicious Email

Cybercriminals “phish” by email to trick you into revealing your username, passwords, or other sensitive information. Because education is a proven way to protect data and defend against cyberattacks, OneIT sends periodic mock phishing emails to employees.

If you receive an email you believe may be phishing:

• Do not send a reply, click on a link, or open any attachments.
• Forward the email to ReportSpam-group@charlotte.edu, and OneIT will investigate.

Note: If you think you may have fallen victim to a scam email, change your NinerNET password and also contact the One IT Service Desk.

Be cautious when emails include:

• A sense of urgency, grammatical errors, and awkwardly phrased language.
• An unusual “From” address end, especially when it is not only @uncc.edu.
• An embedded link that does not match the URL or website address it allegedly “represents”.

Report a Security Incident

A security incident is any event that could lead to someone gaining unintentional, unlawful, or unauthorized access to University information or resources and must be reported immediately. Examples of a security incident include:

• Unauthorized access to systems or data;
• Lost or stolen equipment;
• Discovery of sensitive or confidential information on a public website;
• Inadvertent sending of sensitive or confidential information to unauthorized recipients.