In an effort to provide better performance for internet services like Zoom when on the VPN, OneIT will be enabling VPN split tunneling on Wednesday, August 2, 2023 at 6 a.m. VPN split tunneling will route internet traffic (like Zoom) directly to the internet while routing traffic for some campus services (like Banner or Salesforce) […]

Microsoft 365 is now available through Software Center for Windows users. It includes: Word, Excel, Powerpoint, Publisher, and Access. See this Microsoft site for more information about Microsoft 365. Once you upgrade to Microsoft 365, all future updates will happen automatically and be less dramatic (like regular browser updates). Please upgrade by December 31, 2023. Why […]

In November 2024, Google will start enforcing new storage limits. To prepare for this change UNC Charlotte must adopt different practices for the management of Google accounts and data. Starting August 15, 2023, the new Google storage limits will be the following: Here are some FAQs to help prepare for this upcoming change: Visit the […]

Employee Spotlight: Sheila Modesitt

Starting Monday, July 17, 2023, OneIT will be deploying the latest version of the Zoom desktop client as a required install for all Windows and Mac systems (excluding labs). Systems with Zoom already installed would get updated to the latest available version. Once the client is installed on Macs, you will be prompted to login. […]

Eduroam wireless network authentication update

Employee Spotlight: Mark Hamrick

Starting June 28, 2023, Qualtrics URLs will change to

Dr. Katie Kelley is named OneIT Assistant Vice Chancellor for Enterprise Applications

Google Analytics 4 (GA4) will be replacing their legacy Universal Analytics (UA).

Zoom phone will be replacing the current Cisco phone system during the ’23-’24 academic year.

Now is the perfect time to tackle your digital clutter and schedule a 1:1 consultation.

The OneIT Service Desk Hours have been updated for Summer 2023 (see below). For IT help and additional resources, students, faculty, and staff can call 704-687-5500 or submit a help ticket online at OneIT Service Desk – Hours of Operation Summer 2023 WALK-UP Atkins Library 140C Sunday: 1:00 p.m. – 5:00 p.m. Monday: 8:00 […]

Starting Thursday, May 18th OneIT will start creating email addresses.

Employee Spotlight: Heather McLendon

Helpful information for recent graduates.

Beginning May 27, 2023, Employee Self Service Banner (SSB) will have a new look and feel.

Employee Spotlight: Erin Murtha