News

With the start-up of the fall 2020 semester near, OneIT announces interim BRLs and advises all remote employees to log in to the VPN. Read more in September’s edition of Up with IT

Criminals have crafted a new way to steal your personal information. The short of it is, phishers are now making phone calls and creating custom sites to steal your VPN credentials. Here’s how it works: An attacker, pretending to be with OneIT, would call an employee—particularly during onboarding—to troubleshoot their VPN access. The criminal would […]

The UNC Charlotte community can now access Zoom premium features, including meetings with 300 participants on the popular video communication platform. The Zoom trial for the ‘20-’21 academic year began in July, after OneIT surveyed students and University employees in May to learn about their experiences with technology while learning, teaching, and working remotely. Students […]

In this edition: Brief interruption to systems expected tomorrow Upgrade your OS before Tuesday Faculty/Staff tech survey results Click here to read the full edition of Up with IT – August 2020.

OneIT surveyed the University community in May 2020 to learn about their technology experiences following the sudden shift to remote learning, teaching, and working in the spring semester. Student Results OneIT received 1,692 unique student survey submissions. Overall, the majority of students agreed that they had access to a primary device and adequate internet services. […]

Citrix through the VPN beginning July 14; Zoom trial to expand to campus; Remote learning tech survey results announced. Click here to read the full edition of Up with IT – July 2020.

In messages to the UNC Charlotte community today, Chancellor Dubois expressed how the operational changes of 2020 have reminded us of the “critical role information technology plays” at our great University. As such, he urged the steady implementation of the Office of OneIT, beginning with staff reporting to OneIT on July 1, 2020. Click here […]

Click here to read the full edition of Up with IT – June 2020.

Click here to read the full edition of Up with IT – May 2020.

Web conference hosts can protect meetings from unwelcome guests, audio, and video by choosing appropriate security settings. Hosts should assess risk and select the settings based on risk. The tips below are provided as best practices. Require a meeting password. When you schedule your meeting, the web conferencing solution you choose should allow you to […]

Puppies are great. Know what else is? FREE software. And that includes Microsoft Office! That’s right. If you’re a student, you can get Microsoft Office, antivirus, SAS, and more. Just to go software.uncc.edu and download what you want!

Click here to read the full edition of Up with IT – April 2020.

Although March had its setbacks, OneIT working groups continue to advance toward developing solid recommendations for the blended IT environment to come. Below, the Customer Service, Communications, and Human Resources and Financial working groups provide a pulse check on their reinvigorated focuses. Customer Service Update The Customer Service working group assessed the current state of […]

With Jabber, your University phone is within arm’s reach no matter where you are because Jabber allows you to use almost any device to check voicemails and make and receive calls from your dedicated University phone line. University computers are set up to use Jabber already—See How do I download and install Jabber on my […]

We know some students have trouble accessing the Internet at home. The great news is you can eduroam to go online at any of the close to 20,000 eduroam campuses across the US! There are 38 sites across the Carolinas alone, including many campuses in the UNC System. If you can get a WiFi signal […]

Students and TAs can now host meetings with up to 1,000 participants with WebEx from Canvas, thanks to a new change enabled by IT. As a reminder to all faculty, if you have never used WebEx before, you will need to log in at webex.uncc.edu to create your account.See this FAQ: How do I log […]

Many teaching, learning, and research functions can take place whether or not we are physically on campus using University-supported technology. To prepare the UNC Charlotte community for the possibility of an increased number of employees working remotely, see the full list at go.uncc.edu/RemoteTechTips.

Click here to read the full edition of Up with IT – March 2020.