News

With 90 combined years of experience, the OneIT Security team uses leading-edge technologies to defend against millions of cyberattacks each day. Among the growing catalog of cyberattack types worldwide, phishing, malware, and vulnerability exploitation are the most attempted against UNC Charlotte: Phishing: Emails purporting to be from reputable sources to induce individuals to reveal personal […]

Thinking about making a major purchase of software or technology, especially those expected to integrate with other systems on campus? Remember to check with OneIT at the beginning, not the end of the process by Submitting a Project Idea. Getting the right technology and making sure it works with existing systems requires thoughtful planning often […]

It’s no surprise that most students need reliable computer access throughout college. Beginning in Fall 2020, Academic Affairs has required new students to have a laptop or computer. As part of the NinerReady Laptop Initiative, OneIT recommends these hardware specs to make it easy to get a device that will last the four or five […]

The University community will see a new site when they visit software.uncc.edu—it’s now OnTheHub (a service by Kivuto). The site’s move to the secure OnTheHub platform still allows students, faculty, and staff seamless access to University software, including Microsoft Office. Supplemental to the University’s software hub is the Discounted Software tab, featuring deals priced at […]

This fall, 27,000 students, faculty and staff began using Zoom for teaching, meetings, and collaboration. On May 18, 2021, OneIT will transition away from Webex, leaving Zoom and Google Meet as the only University-supported web conferencing platforms at UNC Charlotte. Enterprise support for Webex will remain through final exams in Spring 2021. The move to […]

New Google Workspace features and improvements for UNC Charlotte – January 2021 1. Open Office attachments from Gmail in one click Now you don’t have to save a Microsoft Office attachment to open it from an email! You can open Office attachments from Gmail in Google Docs, Sheets, or Slides with one click. 2. Use […]

If a Zoom meeting is interrupted or an unwelcome guest joins to wreak havoc, what can hosts do?

Dr. Reid explores climate-change & tissue regeneration using the HPC

As universities across the country focus on contingency plans during COVID-19, hackers are busy working to find ways to exploit the higher education community. Continue to be vigilant on the lookout for phishing and spam. How Should I Be On The Lookout? Any email that looks similar to a real UNC Charlotte employee, BUT comes […]

Per the Academic Calendar, UNC Charlotte will close for winter break on Thursday, Dec. 24, 2020, and reopen on Monday, Jan. 4, 2021. Below are the IT Service Desk hours of operation from the beginning of winter break through the first day of classes on Wednesday, Jan. 20, 2021. Please note: Final grades will be […]

If you are required to use Respondus tools for exams, consider these tips from the Center for Teaching and Learning: Test your Device Check Respondus requirements with this short quiz to be sure your device is ready.​ Be Patient; Delays are Possible Faculty across the nation will ask students to test using Respondus while physical […]

The first free version of the Internet Explorer web browser hit the scene in 1997. Fast forward to about 2025, when Internet Explorer and the current (and last) version, IE 11, will reach its end of support alongside Windows 10. To prepare for the future shift, some companies, like Kronos and Adobe Creative Cloud are […]

What’s better than merely sharing slides with participants during a meeting? Now you can set your presentation as your Zoom virtual background. The virtual background will show participants your video imposed directly in front of your slides. You can even play, pause and stop your presentation right from within the Zoom meeting controls. Additionally, feel […]

Until recently, almost every webpage was built using Adobe Flash Player for games, video,—even entire sites. But by the end of this year, Adobe will neither support nor secure Flash-based apps. On Wednesday, Jan. 6, 2021, OneIT will uninstall Adobe Flash Player from University devices and servers to maintain best security practices. Adobe Flash will […]

The Rich Content Editor (RCE) in Canvas is also commonly referred to as the text editing toolbar or menubar and appears when you edit any page, assignment, discussion, etc. An upcoming update will relocate the right-hand menu where you would previously have added links, files, and images. This Canvas update will go into effect campus-wide […]

Since June 2019, the UNC Charlotte community has kept up with University information technology with Up with IT monthly. This month, OneIT asks Webex or Zoom FY21-22, announces new software options, and shares measures to protect meetings from Zoombombing. Up with IT – November 2020

UNC Charlotte began a review of the University’s electronic research administration (eRA) system to ensure the University has the records it needs when it needs them. The resulting replacement of Niner Online Research Management (NORM) also required a system that 1. works with Banner, 2. manages each proposal’s full lifecycle, and 3. offers scheduled and […]

OneIT will fill the months-vacant Director of Research Computing role next week when Dr. Chris Maher joins UNC Charlotte. Currently, the three-person University Research Computing (URC) team handles all requests to utilize specialty services while managing and supporting the High Performance Computing (HPC) environment that empowers faculty and researchers to compute, store, and access enormous […]