Welcome, new employees!

The checklist below can get you started with University technology. Click here for a complete list of services available to you, or visit this page for remote work tips.
  • Get free software

You received your NinerNET credentials when your hiring paperwork was completed. They give you access to University electronic systems, including Banner Self-Service, Canvas, Gmail, and Password Manager. Once you activate your NinerNET account, you can download Microsoft Office, antivirus software, endnotes, SASS, and more. See a list of available software.

Download Software


  • Authenticate your account

As a UNC Charlotte employee, you are required to set up DUO 2-factor authentication. Your password will expire every 365 days*. For more information, see the Duo FAQs. *Some accounts have a different expiration policy. See this FAQ for more details.

Set up DUO 2-factor authentication


  • Use My UNC Charlotte 

Find popular services and information all in one place! Go to my.charlotte.edu to easily access systems such as Kronos, Gmail, and Banner. 

Visit my.charlotte.edu


  • Verify alternate email or phone

It's essential to include an alternate email or cell phone number in Banner because two-step verification is required to access/change certain personal information in Banner, such as your address.

Update your personal cell phone

Update your personal email address


  • Get IT help

From our online library of frequently asked questions to our IT Service Desk by email, phone, or walk-up, OneIT is here to help you succeed. For IT help options, visit help.charlotte.edu.