Remote Work
Teach & work on the go
Device & data security
Personal devices must follow the Standard for Teleworking, including installing the current antivirus software. Level 2 and 3 data should never be accessed from personal computers; however, in emergency situations, a supervisor may waive this restriction for Level 2 data.
| Data Level | Level 0 Public | Level 1 Internal | Level 2 Sensitive/Confidential | Level 3 Highly Restricted |
| Data Restriction | • Can be stored anywhere • Freely distributed | • Not shared publicly without authorization • Can be stored on University computers • Network drives • Google Drive • Dropbox | • Requires authorization to view • Should not be stored on computer hard drives (Use caution using Dropbox Sync app and Google Drive sync) • Can be stored on network drives and online in Google Drive and Dropbox with limited access | • In general, should not be copied or downloaded from the secure location without speaking with the Data Owner, Data Security Officer, Information Security Liaison, or Information Security Compliance Office |
| Data Examples | • Job postings • Press releases • Marketing material • Published research, presentations, or papers | • Department procedures • Budget information • Internal memos | • FERPA data • Personnel records • Personally-identifiable information | • SSNs • Credit card information • Restricted research data |
Web conferencing
Catch up from afar with Zoom for all your web conferencing needs:
Eduroam internet
A perk of our campus using the secure Wi-Fi service eduroam is that you can connect to eduroam Wi-Fi at one of the thousands of participating locations in the US and worldwide. The Carolinas alone boast 38 eduroam hotspots, including many campuses in the UNC System. The best news is that if you can get a Wi-Fi signal and you have already configured your device for eduroam, your device will automatically connect. Otherwise, choose the eduroam network and log in to eduroam. For more information, search “eduroam” at faq.charlotte.edu.
Network files & drives
Remember to check the Guideline for Data Handling for what levels of data can and cannot be stored and where. This matrix can assist you and your supervisor in determining which classes of data can be accessed remotely.
UNC Charlotte VPN: VPN is an application on your device that establishes a secure connection to a network. Free to faculty and staff, download the VPN to use on macOS and Windows. Specialized services that require VPN access include Archibus and Banner 9 Admin (INB). VPN is not required for web-based UNC Charlotte resources, such as Banner Self-Service, uncc.edu web pages, Canvas, and UNC Google Workspace.
Productivity platforms
…and since your work is stored in the cloud, you can access it from anywhere with an internet connection.
UNC Google Workspace is web-based and accessible via the internet. It offers online word processing, spreadsheets, presentations, storage, and more.
Voicemail & phone services
No need to miss your phone messages. Hear voicemails and set up call forwarding using the University phone services.
Software
A lot of software you use at UNC Charlotte can be downloaded to your personal computer. Some specialized software will require you to connect to the VPN. In contrast, others will be accessible only via devices managed and owned by the University. If you aren’t sure if the software you need is available for a personal device, check the requirements or contact the OneIT Service Desk.
Can my work be performed remotely?
While many services can be accessed off-campus, some data cannot be accessed from a personal device without supervisor consent.