OneIT maintains over 600 systems and services which need to be regularly patched and upgraded; most of this works is routine with minimum impact. However, sometimes the work is complicated, requires extended time and may include a significant outage. OneIT partnered with university administration to identify the best windows when this extended maintenance could happen; please see the schedule below.
We will aim to begin maintenance at 5 p.m. on the first day and end by 5 p.m. on the last day. Detailed information wil be posted below, on the system status page, and in Niner Insider approximately 1 month in advance.
For IT help, submit a ticket at help.charlotte.edu or call 7-5500.
| CALENDAR YEAR 2023 | CALENDAR YEAR 2024 |
|---|---|
| Tues. Jan 3rd - Fri. Jan 6th |
Tues Jan. 2nd -Fri. Jan. 5th, 5 pm |
|
Fri. Feb 24th - Sun. Feb. 26th
|
Fri Feb. 23rd - Sun. Feb. 25th |
| Mon. May 15th - Sat. May 20th |
Mon. May 13th -Sat. May 18th |
|
Fri. June 30th - Sun. July 2nd |
Fri June 28th - Sun. June 30th |
|
Fri. Oct 6th - Sun. Oct 8th
|
Fri. Oct. 11th - Sun. Oct 13th |
|
Mon. Dec 19th - Fri Dec. 22nd
|
Mon. Dec. 16th - Fri. Dec. 20th |
Click the below date(s) for more detailed information.
Tues. Jan. 3rd - Fri. Jan. 6th
Tuesday, Jan. 3rd 12:00 a.m. to Friday, Jan. 6th 6:00 p.m.
Research Computing Clusters Upgrade and Outage: Several system software upgrades and other changes to cluster environment including SLURM scheduler.
Mon. Dec. 19th - Fri. Dec. 23rd
Monday, December 19th 5:00 p.m. to Tuesday, December 20th 5:00 a.m.
Aruba Wi-Fi Software Upgrade: This upgrade contains multiple bug fixes and software vulnerability fixes.
Monday, December 19th beginning at 7:00 p.m.
Banner Patch: This Banner patch may result in a brief outage to users.
Tuesday, December 20th 5:00 p.m. to Wednesday, December 21st 5:00 a.m.
Meraki Wi-Fi Software Upgrade: This upgrade contains multiple bug fixes and software vulnerability fixes.
Tuesday, December 20th 5:00 a.m. - 6:00 a.m.
Zoom Update: Users may experience brief interruptions during this time as updates are applied.
Wednesday, December 21st 5:00 p.m. to Thursday, December 22nd 5:00 a.m.
Switch Software Upgrade: Performing upgrades on network hardware. There will be outages in the following buildings.
Partial Buildings access affected:
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Bioinformatics, 4th Floor
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Bioinformatics, 322
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Colvard
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McEniry, Ground and 1st floor
Entire building access affected:
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Atkins
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CoEd
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Friday
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Northeast Rec Field Complex
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Niner House
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Philips Complex
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Receiving and Stores
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Robinson
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RUP5
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Student Activity Center
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Sycamore
Fri. Oct. 7th - Tues. Oct. 11th
Oct 7th - Oct 11th
5 a.m - 7 a.m & 5 p.m. - 11 p.m.
Building Upgrades: OneIT will be updating network configurations each day in specific buildings. Other than the listed buildings, no other outages are expected.
Friday, Oct 7th
Starting at 10:15 p.m.
Zoom Client update: Customers may be prompted to update their Zoom Client.
Friday, Oct 7th
9:00 p.m. - 10:00 p.m.
Firepower Snort Engine: No outages expected. There will be a momentary traffic loss since the current inspection engine needs to be shut down.
Saturday, Oct 8th
7:00 a.m. - 8:30 a.m.
Networking equipment upgrade: No anticipated impact.
Monday, Oct 10th
7 a.m. - 8 a.m.
Barnhardt Student Activities Center Router Upgrade: The building router will be replaced, there will be no networking in this building during this time.
Monday, Oct 10th
7 a.m. - Midnight
Smith Building Wireless Access Points: Wireless Access Point Deployment in the Smith Building. New wireless access points will be deployed on Monday Oct 10th from 7 a.m. - Midnight. Building occupants may experience intermittent wireless issues when access points are swapped out.
Monday, Oct 10th
starting at 7:30 a.m.
VPN upgrade: VPN users will be prompted to update the VPN during login.
Monday, Oct 10th
12 a.m. - 12 a.m.
Rebuild Engineering web servers: individuals may get logged out of web applications and need to log back in.
Tuesday, Oct. 11th
5:30 a.m. - 7 a.m.
Phillips Field: Building switches will be replaced; there will be no networking during this time.