OneIT
New data center serves as the nucleus for University tech
A new, enterprise-level data center has opened to centralize the University’s critical computing resources. The center will house all enterprise and unit-specific administrative and academic computing systems, including Banner. Data, data, everywhere IT services grew organically at UNC Charlotte over the years. Eventually, computing operations were dispersed across multiple locations and often lacked standardization. A […]
‘IceID’ malware shocks US Universities
A malware designed to destroy your personal computer is taking major U.S. Universities by storm. Coast-to-coast, higher education feels the chill of the trojan malware known as IceID. The good news is, University computers are protected. An application called Cisco AMP blocks malware in real-time on University-managed devices, according to Mac McGaughy, the chief information […]
Making the move to Zoom
Last year, nearly 30,000 students, faculty and staff began using Zoom for web conferencing. As Fall 2020 surveys and usage data indicated a preference for Zoom, the University will transition to Zoom and Google Meet as supported web conferencing options. OneIT will retire Webex services on May 18, 2021. Get started with Zoom Visit zoom.charlotte.edu […]
Duo for Students
In 2021, students began to see a prompt to enroll in Duo two-factor authentication when they reset their NinerNET password. New students are guided through Duo enrollment when they activate their NinerNET account. *NOTE: Confirming Duo enrollment does not submit your intent to enroll. Submit your intent to enroll in your Future49er Portal.* Like professors, […]
Upgrade to the latest OS by March 24
About the spring 2021 OS upgrades: Beginning Wednesday, Feb. 24, faculty and staff are encouraged to take an hour to upgrade University computers manually: Upgrade to Windows 10, version 20H2 Upgrade to macOS Big Sur Before you begin, plan for one hour of downtime and plug in your computer. During upgrades, DO NOT close your […]
Security defends community from top cyber risks
With 90 combined years of experience, the OneIT Security team uses leading-edge technologies to defend against millions of cyberattacks each day. Among the growing catalog of cyberattack types worldwide, phishing, malware, and vulnerability exploitation are the most attempted against UNC Charlotte: Phishing: Emails purporting to be from reputable sources to induce individuals to reveal personal […]
Getting the right new University tech
Thinking about making a major purchase of software or technology, especially those expected to integrate with other systems on campus? Remember to check with OneIT at the beginning, not the end of the process by Submitting a Project Idea. Getting the right technology and making sure it works with existing systems requires thoughtful planning often […]
Laptops required for new students
It’s no surprise that most students need reliable computer access throughout college. Beginning in Fall 2020, Academic Affairs has required new students to have a laptop or computer. As part of the NinerReady Laptop Initiative, OneIT recommends these hardware specs to make it easy to get a device that will last the four or five […]
Software.uncc.edu adds discounted software
The University community will see a new site when they visit software.uncc.edu—it’s now OnTheHub (a service by Kivuto). The site’s move to the secure OnTheHub platform still allows students, faculty, and staff seamless access to University software, including Microsoft Office. Supplemental to the University’s software hub is the Discounted Software tab, featuring deals priced at […]
Surveys Say: Zoom over Webex
This fall, 27,000 students, faculty and staff began using Zoom for teaching, meetings, and collaboration. On May 18, 2021, OneIT will transition away from Webex, leaving Zoom and Google Meet as the only University-supported web conferencing platforms at UNC Charlotte. Enterprise support for Webex will remain through final exams in Spring 2021. The move to […]