FAQs

Computer hardware is susceptible to physical failure. In addition, data can be deleted by mistake or even maliciously by malware or an intruder. Perform a full system backup of your computer data followed by regular backups. It is also best to perform a backup before making any changes to your computer.

Delete applications that you no longer use. Old applications are rarely patched and are therefore susceptible to attack. Disable non-essential services running on your computer, especially file sharing and print sharing.

Secure your browser before going online. See the Department of Homeland Security’s tips on securing your web browser and evaluating your web browser’s security settings.

Do not store unencrypted sensitive data (social security number, passwords, credit card numbers, or research data) on your computer or digital devices. Mobile devices and storage media are easily stolen and any sensitive data they hold can be used for criminal activities. Make sure sensitive data is encrypted in transit. There are many free useful […]

Use common sense: If it looks suspicious it is probably malicious. Do not assume that because an email is FROM: someone you know, that they sent it. Do not respond to email requests for your username, password, or personal information. UNC Charlotte will never send you an email message requesting your NinerNET username or password. […]

Set up an automatic lock to enable after a few minutes and be sure to lock your computer manually when you walk away. Log off of your computer and applications when you plan to be away for a break or lunch, and shut the computer down when you are not using it.

These tips can help you create a strong password: Use a combination of uppercase and lowercase letters, numbers and special characters. The more characters you use, the stronger it will be. Do not use dictionary words. Do not use the same password for all accounts. When changing your password, make the new password unique; avoid […]

Install operating system and application patches as soon as they are available and enable automatic installation of patches.

Visit software.charlotte.edu to learn if you are eligible and for more information.

It is crucial that your contact information is up to date in Banner (the link to Banner Self Service can be found at my.uncc.edu). Why verify your information in Banner? 1. Your personal cell phone or email address (non-UNCC) is required for the two-step verification needed to access or change certain personal information. 2. Your […]