FAQs
Keep your operating system & application patches current
Install operating system and application patches as soon as they are available and enable automatic installation of patches.
Get free software
Visit software.charlotte.edu to learn if you are eligible and for more information.
Verify your contact information in Banner Self Service
It is crucial that your contact information is up to date in Banner (the link to Banner Self Service can be found at my.uncc.edu). Why verify your information in Banner? 1. Your personal cell phone or email address (non-UNCC) is required for the two-step verification needed to access or change certain personal information. 2. Your […]
Access campus Wi-FI
You can use eduroam on your mobile device to connect to Wi-Fi at any participating campus. You can choose to connect your phone or tablet by selecting the “eduroam” network and logging in with your NinerNET username (example: yourname@charlotte.edu) and password. See more about eduroam here.
Use my.uncc.edu as a resource hub
Find popular services and information all in one place! Go to my.uncc.edu to access systems such as Kronos, Gmail, and Banner.
Activate your NinerNET account & set up multi-factor authentication
You received your NinerNET credentials after your hiring paperwork was completed. Your NinerNET credentials give you access to University electronic systems including Banner Self Service, eduroam Wi-Fi, and Gmail. As an employee, you are also required to set-up Duo 2-factor authentication on your account. Follow the activation instructions in this FAQ. Your password will expire […]