FAQs

Where do I get the software I need?

As soon as you activate your NinerNET account, you can download Microsoft Office. Once your classes start, you can download antivirus software, endnotes, and more—all at software.charlotte.edu. See a full list of free software.

What if I need to borrow a laptop?

The Library offers short-term loaner laptops. For more information, visit this site.

Can I finance my laptop?

Not through the NinerTech Store, but other retailers may offer financing options. Financing typically involves pre-approval and may include an interest-free period. Information about Dell financing is available through the Dell Store online. Apple financing is available through Apple Card.

Can I apply for additional financial aid to cover the cost of the laptop?

If you have already accepted your full financial aid offer and you need additional aid to cover the laptop purchase, you may apply for either an Alternative Loan or a PLUS Loan. If you need assistance with this process, please contact Niner Central. If you have already accepted a lower amount of your loan (less […]

Why a laptop and not a desktop?

A desktop is fine, but most students prefer the portability of a laptop. A laptop also comes with a built-in camera and microphone, both of which may be required for some courses.

Will I need to bring my laptop to class?

Your instructors will let you know if you are expected to bring a laptop to class.

Can I use a Chromebook?

Chromebook’s capabilities do not meet the Niner Ready Laptop Initiative. A Chromebook is browser-based and will not allow you to download specialized software you may need to complete your coursework.

Can I use an older laptop I already own?

Maybe, especially in your first couple of years. But as you advance in your academic career, you may find that you need a laptop with more computing power and processing speed. Use these hardware specs as a guide to help ensure your device will last you through graduation.

Do I have to buy my laptop through the NinerTech Store?

No. The NinerTech Store offers great educational discounts and on-site support, but you are free to use the retailer of your choice if you need to purchase a laptop. We recommend these hardware specs to ensure your laptop can meet your needs for your next four+ years.

Do I have to buy a new computer?

No, if you already have a laptop, you don’t need to purchase a new one.