FAQs

Reminder: Adobe is discontinuing the Creative Cloud desktop synchronization service and the folder and file sharing capabilities of synced files.

Starting Thursday, January 9, 2025 Google NotebookLM will be available for faculty, staff, and students. NotebookLM is Google’s AI-driven note taking, study guide tool, built on Google Gemini. 

Employee Spotlight: Joe Matesich

Since we rely on Zoom for classes, meetings, and events, it’s essential to remember the university’s guidelines and best practices regarding using unattended AI bots in these settings. Learn more.

Employee Spotlight: Denice Ferguson

Per the Academic Calendar, UNC Charlotte will close for Winter Break on Tuesday, Dec. 24, 2024, and reopen on Thursday, Jan. 2, 2025. Below are the OneIT Service Desk hours of operation from the beginning of winter break through the first day of classes on Monday, Jan. 13, 2025. For IT help and additional resources, […]

Effective Friday, November 22, 2024, Concur’s approval workflow will be updated.

Please see below for the upcoming upgrade schedule for Mac OS Sequoia and Windows 11 24H2.

Employee Spotlight: Amber Parks

In addition to Microsoft Copilot, Google Gemini with Data Protection is now available to students, faculty, and staff.