FAQs

Microsoft Copilot with Data Protection is now available!

Microsoft Copilot with Data Protection is a more secure, campus-wide alternative to consumer-oriented generative AI services, including the consumer version of Copilot.

OneIT Employee Spotlight – July 24

Employee Spotlight: Elizabeth Baker

Use of Third-Party AI Assistants with Zoom at University

Categories: AI, News, OneIT, Security Tips

UNC Charlotte cautions against using third-party AI bots such as Otter.ai or Read.ai to attend virtual meetings or webinars due to privacy and data security issues.

Josh Lancaster: Recipient of the Dubois Award for Accessibility Improvement for 2023-2024

This award recognizes an outstanding faculty/staff member outside the field of disability services who has demonstrated exemplary support of or work with distinction in accessibility within the University’s academic setting or community.

Phishing Alert: May 2024

Categories: News, OneIT, Phishing, Security Tips

During this time of year we have noticed dramatic increases in the amount of phishing attempts.

Traveling with Duo: What You Need to Know 2024

Categories: News, OneIT, Security Tips

Many faculty and staff will travel internationally in the upcoming weeks. You can learn what you need to know to stay connected.

Welcome back, Faculty!

Categories: Faculty, News, OneIT

Welcome to the new semester! To ensure a smooth start to the semester, here are some reminders:

Microsoft 365

Categories: News, OneIT, Software

Microsoft 365 is now available through Software Center for Windows users. It includes: Word, Excel, Powerpoint, Publisher, and Access. See this Microsoft site for more information about Microsoft 365. Once you upgrade to Microsoft 365, all future updates will happen automatically and be less dramatic (like regular browser updates). Please upgrade by December 31, 2023. Anyone […]

Class of 2023 FAQs

Helpful information for recent graduates.

Does a warranty purchased through the NinerTech Store cover data recovery or backup?

No, warranties purchased through the NinerTech Store are not responsible for data backup or recovery. However, with a warranty from a Niner Ready Bundle combined with a backup hard drive provides an easy way to have peace of mind, as your data would be duplicated.