FAQs
OneIT Employee Spotlight: February 2025
OneIT Employee Spotlight: James Wilson
University Dropbox Account Access
UNC Charlotte provides Dropbox accounts to all faculty and staff.
AI Helpful Tips: Transcription Tools
Do you have audio or video files that need to be transcribed? UNC Charlotte provides three convenient, campus-wide solutions to help you generate transcripts quickly and easily.
Adobe Creative Cloud Login Update
You can now log in to Adobe Creative Cloud using your username@charlotte.edu credentials.
Discontinuation of Creative Cloud Synced files
Reminder: Adobe is discontinuing the Creative Cloud desktop synchronization service and the folder and file sharing capabilities of synced files.
Google NotebookLM
Starting Thursday, January 9, 2025 Google NotebookLM will be available for faculty, staff, and students. NotebookLM is Google’s AI-driven note taking, study guide tool, built on Google Gemini.
OneIT Employee Spotlight: Jan. 2025
Employee Spotlight: Joe Matesich
AI Helpful Tips: AI Bots & Virtual Meetings
Since we rely on Zoom for classes, meetings, and events, it’s essential to remember the university’s guidelines and best practices regarding using unattended AI bots in these settings. Learn more.
OneIT Employee Spotlight- December 2024
Employee Spotlight: Denice Ferguson
OneIT Service Desk Hours for Winter Break 2024
Per the Academic Calendar, UNC Charlotte will close for Winter Break on Tuesday, Dec. 24, 2024, and reopen on Thursday, Jan. 2, 2025. Below are the OneIT Service Desk hours of operation from the beginning of winter break through the first day of classes on Monday, Jan. 13, 2025. For IT help and additional resources, […]