Report Email & Concern

Report a Suspicious Email

Cybercriminals “phish” by email to trick you into revealing your username, passwords, or other sensitive information. Because education is a proven way to protect data and defend against cyberattacks, OneIT sends periodic mock phishing emails to employees.

PDF Guide: How to recognize Phishing attacks

If you receive an email you believe may be phishing:

Do not send a reply, click on a link, or open any attachments.
Forward the email to ReportSpam-group@charlotte.edu, and OneIT will investigate.

Note: If you think you may have fallen victim to a scam email, change your NinerNET password and also contact the One IT Service Desk.

Be cautious when emails include:

A sense of urgency, grammatical errors, and awkwardly phrased language.
An unusual “From” address end, especially when it is not only @uncc.edu.
An embedded link that does not match the URL or website address it allegedly “represents”.

Suspicious email? Report phishing emails by emailing ReportSpam-group@charlotte.edu

Report a Security Incident

A security incident is any event that could lead to someone gaining unintentional, unlawful, or unauthorized access to University information or resources and must be reported immediately. Examples of a security incident include:

Unauthorized access to systems or data;
Lost or stolen equipment;
Discovery of sensitive or confidential information on a public website;
Inadvertent sending of sensitive or confidential information to unauthorized recipients.

IT concern? Report a security issue by emailing SecurityIncident-group@charlotte.edu