Having Technical Difficulties?
We can help!
Start by searching our FAQs, an extensive list of answers to common technology questions and problems, or choose one of the support options below.
We can help!
Start by searching our FAQs, an extensive list of answers to common technology questions and problems, or choose one of the support options below.
Where are my Canvas courses?
How do I use Duo if I just got a new mobile phone?
What software is available to UNC Charlotte students, faculty and staff?
How can students install Respondus LockDown Browser on Windows devices – Classic quizzing?
How do students install Respondus LockDown Browser on a Mac device?
How do I reset an expired or forgotten NinerNET password?
How do I login to the Learning and Development Portal?
What will I need to do after my email address changes to @charlotte.edu?
How do I search Gmail for email from a person that has both @uncc.edu and @charlotte.edu addresses?
Is there a time when my @uncc.edu address will no longer work?
What is changing/not changing with the switch to @charlotte.edu email addresses?
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704-687-5500
FOR STUDENTS / FACULTY / STAFF
Fall 2023 Hours
Sunday: 12:00 p.m. – 5:00 p.m.
Monday: 7:30 a.m. – 9:00 p.m.
Tuesday: 7:30 a.m. – 9:00 p.m.
Wednesday: 7:30 a.m. – 9:00 p.m.
Thursday: 7:30 a.m. – 9:00 p.m.
Friday: 7:30 a.m. – 5:00 p.m.
Saturday: 12:00 p.m. – 5:00 p.m.
WALK-UP
Atkins Library, 140C
Fall 2023 Hours
Sunday: 12:00 p.m. – 5:00 p.m.
Monday: 8:00 a.m. – 9:00 p.m.
Tuesday: 8:00 a.m. – 9:00 p.m.
Wednesday: 8:00 a.m. – 9:00 p.m.
Thursday: 8:00 a.m. – 9:00 p.m.
Friday: 8:00 a.m. – 5:00 p.m.
Saturday: 12:00 p.m. – 5:00 p.m.
Woodward Hall 313
Fall 2023 Hours
Monday: 10:00 a.m. – 4:00 p.m.
Tuesday: 10:00 a.m. – 4:00 p.m.
Wednesday: 10:00 a.m. – 4:00 p.m.
Thursday: 10:00 a.m. – 4:00 p.m.
Friday: 10:00 a.m. – 4:00 p.m.
See which campus IT systems are operating normally, have outages or planned maintenance and more.
Operating Normally
Performance Issues
Planned Maintenance
Outage