Salesforce Program Overview

The University’s engagement, service, and communication needs have grown significantly. Today, students and employees interact with many systems and service points that are not always connected. The Enterprise Salesforce Program helps address these challenges.

A Simpler Experience

Salesforce solutions help connect and improve engagement across campus.

Faster Support

Automation and smart technology help provide quicker support and responses.

Improved Efficiency

Shared tools help teams work more efficiently with secure, consistent information.

Focus on Success

These improvements help support students, employees, and the University community.

Anticipated Benefits

A unified engagement platform designed to scale alongside our campus. Our goal is simple: one platform for a connected campus, and better experiences through personalized, proactive support.

360°

Interaction Insights

Total visibility into the student and employee journey.

30%

Faster Service

Reducing response times for a more agile campus.

40%

Less Manual Effort

Eliminating repetitive tasks through smart automation.