FAQs

Many faculty and staff will travel internationally in the upcoming weeks. You can learn what you need to know to stay connected.

Welcome to the new semester! To ensure a smooth start to the semester, here are some reminders:

Microsoft 365 is now available through Software Center for Windows users. It includes: Word, Excel, Powerpoint, Publisher, and Access. See this Microsoft site for more information about Microsoft 365. Once you upgrade to Microsoft 365, all future updates will happen automatically and be less dramatic (like regular browser updates). Please upgrade by December 31, 2023. Anyone […]

Helpful information for recent graduates.

No, warranties purchased through the NinerTech Store are not responsible for data backup or recovery. However, with a warranty from a Niner Ready Bundle combined with a backup hard drive provides an easy way to have peace of mind, as your data would be duplicated.

Yes.

Staff on-site at the NinerTech Store are certified to repair computers still covered under NinerCare, Dell or Apple warranty. If your computer isn’t under warranty, please take your computer to a local, reputable repair shop that specializes in fixing your type of device.

No, but the warranty will help you in the case that you have an accident with your laptop. Do you have a warranty on your phone? It’s the same reasoning—your laptop is an essential tool (like a book), and you don’t want to worry about it breaking or getting it replaced because you dropped it […]

As soon as you activate your NinerNET account, you can download Microsoft Office. Once your classes start, you can download antivirus software, endnotes, and more—all at software.charlotte.edu. See a full list of free software.

The Library offers short-term loaner laptops. For more information, visit this site.