FAQs

AI Helpful Tips: AI Student and Staff Checklists

Categories: AI, AI Helpful Tips, News, Staff, Student

UNC Charlotte is committed to leveraging Artificial Intelligence (AI) to enhance our academic and administrative work. To ensure ethical and responsible use, we’ve established key guidelines for everyone in our community. For Staff: Using AI Responsibly Staff are encouraged to understand how AI can assist their work, always adhering to the university’s Guidelines for Data […]

Banner Outage 6/14/25

Categories: Faculty, News, OneIT, Outage, Staff, Update

Banner will be offline Saturday, June 14,  2025, from 7:00 a.m. to 12:00 p.m. for scheduled maintenance.  

OneIT Employee Spotlights: June 2025

Employee Spotlights: Christine Kicinski and Susan Wagoner

Important Update: Login change for some UNC Charlotte Applications 

Categories: Faculty, News, OneIT, Staff, Students, Update

Users will now be required to log in using their full UNC Charlotte email address (e.g., NinerNet@charlotte.edu) on some UNC Charlotte Applications.

OneIT Employee Spotlight: May 2025

Employee Spotlight: Ying Yang

AI Helpful Tips: Understanding Zoom Closed Captions and Live Transcripts

As we continue to leverage Zoom for meetings, lectures, and collaborative work, it’s important to understand the various accessibility features available to us. Two features that often get confused are Zoom Live Transcription and Zoom Closed Captioning. While both aim to provide a text-based representation of spoken words, they function differently and serve slightly distinct […]

OneIT Employee Spotlight: April 2025

Employee Spotlight: Elizabeth Mullis

Employee Spotlight: March 2025

Employee Spotlight: Sandra Soriano

AI Helpful Tips: AI Education with CAISY Simulator

UNC Charlotte is offering faculty, staff, and students access to CAISY, a cutting-edge AI simulator designed to enhance communication and interpersonal skills. CAISY provides a safe, interactive environment to practice navigating real-world workplace scenarios. This innovative platform allows users to hone crucial skills like navigating challenging conversations, providing constructive feedback, and resolving conflicts. CAISY simulates […]

Discontinuation of Creative Cloud Synced Files: Feb. 2025 Update

As previously communicated, Adobe has discontinued Creative Cloud Synced Files as of February 3, 2025.  If you are unsure whether your Adobe assets are impacted, check to see if you have synced files online here: https://assets.adobe.com/files (login with username@charlotte.edu). If you have synced files, continue reading below for more information and recommended actions. Important Notes: […]