Concur Update Nov. 2026: Streamlining Your Travel Experience!
Coming Monday, November 16, 2026, a new international travel request process is being introduced. standard domestic travel will continue to be requested, using the existing travel request, but all international travel requests will use a separate dedicated process.
What’s Changing
When creating a travel request, the user will select one of the Travel Request Policy options:
- The Domestic Travel Request (unchanged): Continue to use the standard travel request for all travel within the 50 states and neighboring U.S. territories.
- The International Travel Request: All international travel must now route through the international travel request process. The user will notice and complete the fields that are unique to the international travel request header
Purpose of the Update
International travel requires specific safety oversight and travel insurance that domestic trips do not. The International Travel Request workflow and process automatically triggers these reviews and requirements before you travel.
- Charlotte Global Safety Review: Trips to high risk destinations (U.S. Department of State Level 3 or Level 4 Travel Advisories) are automatically routed for additional required review and approval.
- Mandatory Insurance Purchase: Streamlines the verification and purchase of international travel insurance to ensure travelers are fully covered abroad during the University business purpose portion of their trip.
Implementation Guidelines
- Effective Date: This change applies to all new travel requests submitted beginning November 16, 2026.
- Existing Requests: Previously submitted Travel Requests do not require revision or transition to the new options.
For any questions or further assistance, please submit a Concur Service Request Form.