This fall, UNC Charlotte has been replacing Perceptive Content with Softdocs (Etrieve). This update makes campus workflows simpler, fully digital, and more accessible.
The migration will happen in five phases with the third phase being employees. This includes employee-related documents and forms. This phase will take place Mon., Oct. 5, 2026 , 9:00 a.m.- Fri., Oct 9, 2026, 11:59 p.m.
Key Timeline Dates for Phase 3 Employee
To move records safely, employee processing will temporarily pause:
- Mon., Oct. 5, 2026 (9:00 a.m.): Last chance to submit new employee forms in Perceptive Content.
- Mon., Oct. 5 (9:00 a.m.) – Fri., Oct. 9, 2026 (11:59 p.m.): Full processing freeze for all employee items.
- Sat., Oct. 10, 2026: Softdocs goes live! Start using Softdocs for all new employee submissions.
What You Need to Know After the Migration
Perceptive Content will stay open only to finish existing approvals. Do not start new forms in Perceptive Content after Oct. 9, or you will have to re-enter them in Softdocs.
Training & Support
General Forms training will also be available to the campus community on the following dates:
- Thursday, October 1, 2026, 2:00 P.M. – 3:00 P.M. [Register]
- Monday, October 5, 2026, 2:00 P.M. – 3:00 P.M. [Register]
Note: Back-end users were sent direct emails inviting them to specialized training and are not required to attend the above sessions.
For more information, please visit the project page or submit a ticket to the OneIT Service Desk.