This fall, UNC Charlotte will begin replacing Perceptive Content with Softdocs (Etrieve). This update makes campus workflows simpler, fully digital, and more accessible.
The migration will happen in five phases with the second phase being students. This includes student-related documents and forms. This phase will take place Fri., Sept. 18, 2026, 3:00 p.m. – Weds., Sept. 23, 2026, 11:59 p.m.
Key Timeline Dates for Phase 2 Student
To move records safely, finance processing will temporarily pause:
- Fri., Sept. 18, 2026 (3:00 p.m.): Last chance to submit new student forms in Perceptive Content.
- Fri., Sept. 18 (3:00 p.m.) – Weds., Sept. 23, 2026 (5:00 p.m.): Full processing freeze for all student items.
- Weds., Sept. 23, 2026 (11:59 P.M.): Softdocs goes live! Start using Softdocs for all new student submissions.
What You Need to Know After the Migration on Sept. 23
Perceptive Content will stay open only to finish existing approvals. Do not start new forms in Perceptive Content after Sept. 23, or you will have to re-enter them in Softdocs.
Training & Support
General Forms training will also be available to the campus community on the following dates:
- Thursday, September 17, 2026, 2:00 – 3:00 P.M. [Register]
- Monday, September 21, 2026, 2:00 – 3:00 P.M. [Register]
Note: Back-end users were sent direct emails inviting them to specialized training and are not required to attend the above sessions.
For more information, please visit the project page or submit a ticket to the OneIT Service Desk.