As we kick off a the Fall 2025 semester, OneIT is here to ensure you have a smooth and successful start. Here are some important updates, helpful resources, and exciting new tools to support you:
Faculty
- Learning Space Technology (LST): UNC Charlotte’s Learning Space Technology (LST) team strongly encourages faculty to visit and familiarize themselves with the newly updated AV equipment in registrar-controlled classrooms across campus. Taking the time to proactively review the new setups will help build confidence and minimize technical issues during the first week of the semester. Please contact the LST Classroom Support Team with any issues, training, and direct consultations to assist you with your classroom technology needs. Learn more about these recent changes
- Classroom podium software: This software was updated over the summer. To prevent delays, please login to classroom podiums before the start of the semester and familiarize yourselves with the software updates. Please contact Classroom Support with any questions or concerns.
- New Dell Experience in Teaching Labs: The computers in teaching labs were converted over the summer to the new Dell experience (not the lab podium). Students will need to login with their full email address (username@charlotte.edu). Do not save any files to the lab machines. Local files will automatically delete if the user has not logged in for 14 consecutive days.
- Faculty Resources: Visit the Get Started Faculty Page for our OneIT Orientation, free software, and much more!
- File Storage: A common question we get is about file and data storage options. See this guide to learn about the options at UNC Charlotte.
- Canvas: Get ready to make the most of your courses this year with Canvas Crumbs—your quick guide to the latest features and updates that will streamline your teaching and learning experience.
Artificial Intelligence
- AI at Charlotte: Visit ai.charlotte.edu for dedicated pages for faculty, staff, and students, plus the latest AI news and updates.
- AI Software: Not sure whether or not the software you want to use is “approved”?This list provides guidance on using campus-wide, specialized, and popular AI software with university data. If a department or individual wants to use free or premium specialized software, the Software & IT-Related Request Form must be submitted even if the software already appears on the list.
- Self-Paced Online Course: Designed for faculty and staff, this course covers responsible AI use and the tools available across campus.
- Monthly IT Training: A new workshop is being offered “Using Generative AI in Your Daily Work”. Visit our IT Training page for regularly updated courses and learning opportunities.
System Updates
- Eduroam Updates: On Wednesday, July 2, 2025, Eduroam, the on-campus wireless network was updated. You may be prompted to accept a new certificate. If you have problems connecting, “forget the network” and re-authenticate. See these FAQs for more information.
- Repros Department Printer Migration: Over 100 department printers were migrated to the OneIT print server over the summer. Printers are automatically deployed to computers in the department. If you are having a problem accessing a printer, contact the OneIT Service Desk. If you need printer supplies or have a hardware/software problem, reach out to the maintenance vendor. Information is on the front of all migrated printers.
- General Student Printing: Business Services continues to manage student printing in the Library and public labs using Papercut. Please review these FAQs to learn more.
- VPN Migration: Tuesday, July 15, 2025, Network Services upgraded the authentication method for UNC Charlotte’s VPN. To authenticate, you will need to use username@charlotte.edu.
- ISE Networking Updates: Multiple buildings have undergone a wired network change. If computers do not meet minimum guidelines, they will be quarantined (have limited access) to the wired network. See this FAQ for troubleshooting tips. Here is a list of updated buildings.
- New Dell computer experience: OneIT continues to migrate university-owned computers to the new Dell computer experience. So far, nearly 3000 computers (new computers, upgraded Windows 10 computers, and computers in teaching labs) have been switched. Over the next year, as computers break or are replaced, they will be converted. Please contact the OneIT Service Desk if you have any questions.
General Reminders
- IT Projects: For FY25, more than 67 projects were completed , and an additional 93 are approved or active.
- IT Training: Continue to sharpen your skills by learning more about AI, Google Workspace, and more. Register now for OneIT training sessions.