Students
Welcome to UNC Charlotte! This info helps students get started with University technology resources.
1. Activate your NinerNET account
You received your NinerNET credentials when you were accepted; they give you access to University systems such as Banner Self-Service, Canvas, Gmail, eduroam Wi-Fi, and Password Manager. Remember: Your password will expire every 180 days. For more information, see NinerNET FAQs.
2. Set up Duo two-factor authentication
Duo two-factor authentication adds an extra layer of protection to your student account. Starting in March 2021, Duo is required for students. For more information, see the Duo FAQs.
3. Connect to Wi-Fi
- Eduroam is your secure campus Wi-Fi at UNC Charlotte and other campuses throughout the world.
- The internet service for Housing and Residence Life is called ResNet. To connect, simply look for and join the “My ResNet” Wi-Fi network.
4. Download free software
As soon as you activate your NinerNET account, you can download Microsoft Office. Once your classes start, you can download antivirus software, endnotes, SASS, and more. See a complete list of free software.
5. Use My UNC Charlotte
Find popular services and information all in one place! Access Gmail, your class schedule, financial aid information, campus happenings, and much more:
6. Verify alternate email or phone
It’s essential to include a personal cell phone number or personal (non-UNC Charlotte) email address in Banner because two-step verification is required to access/change certain personal information. Update or add a personal cell phone number and a personal (non-UNC Charlotte) email address: