Agentforce
AI assistants that answer questions and automate campus workflows.
Proposed Salesforce Projects
To maintain a focused roadmap and deliver seamless experiences for students, faculty, and staff, all proposed Salesforce projects will be formally evaluated and prioritized. This list is not all-inclusive and subject to change without notice. For questions about projects, please email salesforceprogram-group@charlotte.edu.
| Project Name & ID | Salesforce Product |
|---|---|
| HR Agentforce Internal Service Agent (#860) | Agentforce |
| HR Agentforce External Service Agent (#821) | Agentforce |
| HR Case Management for Academic Affairs (#807) | Case Management |
| Migrate Athletics to Ascend (#859) | Ascend |
| Honors College Database (#840) | Education Cloud |
| Charlotte Model Dashboard (#764) | Education Cloud |
| Housing & Residence Life Agent (#765) | Agentforce |
| Housing & Residence Life Case Management (#832) | Education Cloud |