Welcome, new faculty!

The IT checklist below can help get you started with University technology resources. Additionally, you can click here for a complete list of services available to you or visit this page for remote work tips. For more, visit our employee page.

  • Get free software

You received your NinerNET credentials when your hiring paperwork was completed. They give you access to University electronic systems, including Banner Self-Service, Canvas, Gmail, and Password Manager. Once you activate your NinerNET account, you can download Microsoft Office, antivirus software, endnotes, SASS, and more.

Download Software


  • Authenticate your account

As a UNC Charlotte employee, you are required to set up DUO 2-factor authentication. Your password will expire every 365 days*. For more information, see the Duo FAQs. *Some accounts have a different expiration policy. See this FAQ for more details.

Set up DUO 2-factor authentication


  • Learn about Canvas

The Center for Teaching and Learning supports Canvas, the university's learning management system. For help building online courses in Canvas, see canvas.charlotte.edu.

Visit teaching.charlotte.edu


  • Use My UNC Charlotte 

Find popular services and information all in one place! Go to my.charlotte.edu to access systems such as Gmail, Canvas, and Banner, as well as research, teaching, and faculty support information.

Go to my.charlotte.edu


  • Verify alternate email or phone

It's essential to include an alternate email or cell phone number in Banner because two-step verification is required to access/change certain personal information in Banner, such as your address.

Update your personal cell phone

Update your personal email address


  • Get IT Help

From our online library of frequently asked questions to our IT Service Desk by email, phone, or walk-up, OneIT is here to help you succeed. For IT help options, visit help.charlotte.edu.