OneIT

Beginning Tuesday, January 23, 2024, the Office of OneIT is moving to a new Service Desk ticketing system called TeamDynamix (TDX).

Employee Spotlight: Eddie Maiale

Welcome to the new semester! To ensure a smooth start to the semester, here are some reminders:

Helpful information for recent graduates.

Per the Academic Calendar, UNC Charlotte will close for winter break on Friday, Dec. 22, 2023, and reopen on Tuesday, Jan. 2, 2024. Below are the OneIT Service Desk hours of operation from the beginning of winter break through the first day of classes on Tuesday, Jan. 10, 2024. For IT help and additional resources, […]

Beginning Friday December 8 at 4:30 p.m. to 5:00 p.m., OneIT Facilities Information Systems (FIS) will update the Search Consoles within all ARCHIBUS Find Work Request report views.

Employee Spotlight: Sedia Bonsu

The Office of OneIT will be switching from Cisco phones to Zoom Phones. The campus-wide switch will take place on December 19, 2023.

In an effort to provide better performance for internet services like Zoom when on the VPN, OneIT will be enabling VPN split tunneling on Wednesday, August 2, 2023 at 6 a.m. VPN split tunneling will route internet traffic (like Zoom) directly to the internet while routing traffic for some campus services (like Banner or Salesforce) […]

Microsoft 365 is now available through Software Center for Windows users. It includes: Word, Excel, Powerpoint, Publisher, and Access. See this Microsoft site for more information about Microsoft 365. Once you upgrade to Microsoft 365, all future updates will happen automatically and be less dramatic (like regular browser updates). Please upgrade by December 31, 2023. Anyone […]