Extended Maintenance: Calendar Year 2026
Due to the complexity of some system upgrades, OneIT has partnered with the university to schedule extended maintenance windows for 2026 that may cause significant outages. These windows are strategically chosen to minimize disruption.
Fri. Mar. 6 – Sun. March 15 (Spring Break)
Wireless Network Upgrade
Friday, March 6, 2026; 11:00 p.m. – Saturday, March 7, 2026; 3:00 a.m.
All wireless access points will be upgraded in all buildings. Minimal downtime is expected.
If you cannot reach UNC Charlotte Police and Public Safety at 704-687-2200 during this time, please dial 911 to reach CMPD or use the LiveSafe app.
MuleSoft Upgrade
Saturday, March 7, 2026; 8:00 a.m. – 9:30 a.m.
MuleSoft servers will briefly go offline during the upgrade. During this upgrade, some integrations for NinerCentral, OneIT Service Desk, Advancement, and some forms will be impacted.
ISE Closed Mode Implementation
Sunday, March 8, 2026 – Monday, March 9, 2026
Certain campus buildings will experience a complete network outage lasting 30–45 minutes during the times listed below. Some users may see unexpected connectivity issues afterward. Notes: These locations are pending and subject to change. OneIT staff will be on site the day after these upgrades and on Monday, March 16th.
Sunday, 3/8/2026 at 6:00 p.m.
- Duke Hall
- Grigg Hall
- College of Health and Human Services
Monday, 3/9/2026 at 6:00 p.m.
- Robinson Hall
- Rowe
- Wells Fargo Fieldhouse
If you cannot reach UNC Charlotte Police and Public Safety at 704-687-2200 during this time, please dial 911 to reach CMPD or use the LiveSafe app.
Windows 25H2 and macOS 26 Tahoe Deployment
Monday, March 9, 2026 – Tuesday, March 31, 2026
A mandatory operating system upgrade will be enforced for all campus workstations (excluding labs and podiums).
- Labs and podiums will be upgraded during the summer in preparation for the term.
VPN Client Upgrade
Tuesday, March 10, 2026; 5:00 p.m. – 5:30 p.m.
Users may experience a brief connection delay during their first VPN login after the upgrade while the client updates.
Migrate WordPress and MyPortal Backend
Tuesday, March 10, 2026; 7:00 p.m. – 8:00 p.m.
Backend storage for on‑premise WordPress and MyPortal will be migrated from Gluster to NetApp ONTAP Select.
- Starting at Noon, Web content will be frozen to prepare for this change. No one will be able to update content until maintenance ends around 8 p.m.
- From 7:00 p.m. – 8:00 p.m., the MyPortal and WordPress sites will be offline; users may encounter 404, 505, or similar error messages for short periods. However, my.charlotte.edu, charlotte.edu, and these sites will remain online and fully operational.
Cornerstone Learning & Development Portal – March 2026 Release
Friday, March 13, 2026; 8:30 p.m. – Saturday, March 14, 2026; 1:30 a.m.
This update includes enhancements to:
- Cornerstone Core Systems
- Learning Systems
- Reports 2.0
- Edge Import
- APIs
If you cannot reach UNC Charlotte Police and Public Safety at 704-687-2200 during this time, please dial 911 to reach CMPD or use the LiveSafe app.
Fri. Jan. 2 – Sun. Jan. 11
Denodo 9 Update
Wednesday, January 7, 2026; 10:00 p.m. to 11:00 p.m.
As the update is applied, users will be unable to access data from Denodo while the Virtual Dataport server is being patched (approximately 15 minutes).
Users will be unable to log in to the Denodo web services – such as the Data Catalog- while the Solution Manager is being patched, as SSO will not be available.
Meraki Software AP Upgrade
Wednesday, January 7, 2026, 11:00 p.m. to Thursday, January 8, 2026, 3:00 a.m.
Upgrade the Meraki software version to all buildings with Meraki APs. This software update will be a rolling upgrade as APs download/upgrade/reboot with the new software. Downtime is minimal and will only affect wireless connectivity while the AP reboots.
These buildings include: Co-Lab, NCRC, and Center City. Note: Bissell House will not be included in this AP upgrade and will be upgraded at another time.
Research Computing Scheduled Maintenance
Thursday, January 8, 2026; 8:00 a.m. to Friday, January 9, 2026 5:00 p.m.
There will be an upgrade of the file servers and other servers in the Research Computing Cluster. Customers will not be able to use this system during the maintenance period. Communication has gone out to HPC users.
Tableau Server Update
Thursday, January 8, 2026; 10:00 p.m. to 11:30 p.m.
Update to the legacy Tableau Server. The Tableau Server instance at irtableau.charlotte.edu will be unavailable during this upgrade.
If you cannot reach UNC Charlotte Police and Public Safety at 704-687-2200 during this time, please dial 911 to reach CMPD or use the LiveSafe app.