Concur System Updates: What You Need to Know
To improve efficiency and accuracy, we’re making a few changes to the Concur system that will be effective Monday, September 8, 2025. Here’s a quick overview of what to expect:
Updated Default Payment Type
The default setting for Payment Type will change to “Choose Payment Type,” for most expense types, it will now be required to manually select the appropriate payment type. Users may notice that certain expense types, such as Travel Allowance/Daily Allowance and Personal Car Mileage, will still automatically default to “Out of Pocket.”
Travel Request Updates
- Personal Travel: When users select “Personal Travel” on a travel request, a new warning will appear reminding the traveler to include cost comparisons for the business versus personal portions of the trip.
- Third-Party Lodging: When users choose the expense type “Third-Party Lodging,” a new tip will automatically populate, outlining all the required supporting documentation needed to approve the request.
New Business Officer Report
Beginning Monday, September 8, 2025, a new multi-layered business officer report will be generated and emailed to designated business officers every month. For more details or to submit questions, please fill out a Concur Service Request Form.
Save the Dates
- Concur for Travelers: Tuesday, September 16, 2025, at 10:00 a.m.; Register here.
- Concur for Purchasing Card Expense Report (non-travel): Thursday, September 11, 2025, at 10:00 a.m.; Register here.
- Concur User Forum: Thursday, September 25, 2025, at 10:00 a.m.; Register here by searching for “Concur User Forum”
Resources
- Guides and FAQs can be found on the Knowledge Base – Concur.
- Please refer to the travel manual for guidance on travel policies.
- Learn about GSA subsistence and lodging rates.
For questions or further assistance, please contact the Concur Team using the Concur Request Form.