OneIT Service Desk Hours for Winter Break 2024

Per the Academic Calendar, UNC Charlotte will close for Winter Break on Tuesday, Dec. 24, 2024, and reopen on Thursday, Jan. 2, 2025. Below are the OneIT Service Desk hours of operation from the beginning of winter break through the first day of classes on Monday, Jan. 13, 2025.

For IT help and additional resources, students, faculty, and staff can call 704-687-5500 or submit a help ticket online at help.charlotte.edu.

OneIT Service Desk – Hours of Operation Winter Break 2024

Date(s)OneIT Service Desk Hours
(Phone & Online Portal )
Atkins Library Walk-Up
Monday, Dec. 16 – Friday, Dec. 20 7:30 a.m. – 5:00 p.m.8:00 a.m. – 5:00 p.m.
Saturday, Dec. 21 – Sunday, Dec. 221:00 p.m. – 5:00 p.m.1:00 p.m. – 5:00 p.m.
Monday, Dec. 237:30 a.m. – 5:00 p.m.8:00 a.m. – 2:00 p.m.
Tuesday, Dec. 24 – Wednesday, Jan. 1CLOSEDCLOSED
Thursday, Jan. 2 – Friday, Jan. 37:30 a.m. – 5:00 p.m.8:00 a.m. – 5:00 p.m.
Saturday, Jan. 4 – Sunday, Jan. 51:00 p.m. – 5:00 p.m.1:00 p.m. – 5:00 p.m.
Monday, Jan. 6 – Friday, Jan. 107:30 a.m. – 5:00 p.m.8:00 a.m. – 5:00 p.m.
Saturday, Jan. 11 – Sunday, Jan. 121:00 p.m. – 5:00 p.m.1:00 p.m. – 5:00 p.m.
Monday, Jan. 13 Resume Normal Hours Resume Normal Hours