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Zoom Phone coming December 19

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On Tuesday, December 19, the majority of campus phone numbers will switch to Zoom Phone. Note:full-time Advisor lines and analog phones (fax lines, blue lights and emergency phones) will not change until early February 2024.

phone lines migrating in december:

No changes to the existing phone system

Because we are phasing out the current phone system, all change requests (including changing displays, canceling lines, setting up new lines, phone displays, and voicemail) are paused until January 2. Here are some helpful Zoom Phone FAQs to prepare you.Please visit the Zoom Phone web page at zoomphone.charlotte.edu, which will always include the most up-to-date information on this project.

If you have any more questions or want to talk to the OneIT Zoom Phone team, contact the OneIT Service Desk.