Students

Welcome to UNC Charlotte! Students: Use the info below to get started with University technology resources. For more information, see all student services and this Quick Guide to student tech connections.

Get Free Software

As soon as you activate your NinerNET account, you can download Microsoft Office. Once your classes start, you can download antivirus software, endnotes, SASS, and more—all at software.uncc.edu.

See a full list of free software.

Activate Your NinerNET Account

You received your NinerNET credentials when you were accepted; they give you access to University systems such as Banner Self-Service, Canvas, Gmail, eduroam Wi-Fi, and Password Manager. Follow these instructions to activate your NinerNET account. Remember: Your password will expire every 180 days. For more information, see NinerNET FAQs.

Bring a Computer

  • As a NEW STUDENT entering UNC Charlotte in Fall 2020, you will need a personal laptop computer to support your college experience. You can bring a laptop you already have or choose to buy a new laptop from any vendor. These recommended hardware specs will ensure your device has the necessary power, speed, and memory.
  • FOR RETURNING STUDENTS, a personal laptop with these hardware specs is highly recommended.
  • For full details, visit its2.uncc.edu/laptop.

Use My UNC Charlotte

Find popular services and information all in one place! Go to my.uncc.edu to access Gmail, your class schedule, financial aid information, campus happenings, and much more.

Verify Alternate Email or Phone

It’s essential to include a personal cell phone number or personal (non-UNCC) email address in Banner because two-step verification is required to access/change certain personal information. To update or add a personal cell phone number, see this FAQ. To update or add a personal (non-UNCC) email address, see this FAQ.

Access Wi-Fi On-campus

Eduroam is the secure campus Wi-Fi system. It is also available on other campuses throughout the United States and the world. See these eduroam FAQs. Apogee provides internet service in residential housing. See this Housing and Residence Life.

Get IT Help

From our online library of frequently asked questions to our IT Service Desk by email, phone, or walk-up, OneIT is here to help you succeed. For IT help options, simply visit help.uncc.edu.